Questions?
Read these questions and answers before using the "Contact Us" button at the
bottom of the page.
Q. How do I receive the ebook or form if I purchase it?
A. When you purchase, as soon as the computers process the credit card number as
valid, the order page you are viewing automatically redirects into a page with a link which you click, to
immediately download the purchase into your computer as a PDF file.
Q. You did not send me the file yet!
A. See above Q & A. Most likely, in the perhaps 15 to 60 seconds
before your credit card was approved, you decided to move on to work on
something else; you left the purchase process page, before you were automatically
directed to the download link page. Use
our contact form
to request your purchase be emailed to you the next business day, as a PDF attachment.
Q. I need the form in the next five minutes! OK, I read the above Q & A. I understand that I
was too impatient and left the purchase process before it was complete and
before my browser opened the new window with a link to download my form.
But I can't wait for you to read my "contact form" the next business day.
A. We only check our email once a business day, so if this is a weekend, or you
are really rushed, order the form again, and this time wait - please wait -
until you are automatically directed to the download link to click. Then
use our contact form to tell us to refund the purchase price on your first
click-order. (Remember, we have a "no questions" 100% refund policy.) That way you'll get your copy of the form even before we
check our email!
Q. I'm having problems downloading the file.
A. Extremely unlikely, but twice in six years we had occasions where a peculiar configuration of a law
firm's network security system blocked downloads from the internet. If that happens, we can email the ebook or form to you as
a PDF attachment. Use
our contact form to request that.
Q. How do I open and read the ebook or form I just purchased?
A. After you download it into your computer, click on it; that's all you need to
do. All LawyerTrialForms™ eBooks and forms are in PDF format. That means all you need to read them is Adobe
Acrobat Reader, which is free. (And 99.999% of lawyers doing any litigation have
it already!) On most computers, all you do is click on the file
where you downloaded it in your computer. Adobe Acrobat Reader automatically opens the
ebook or form for
you. Otherwise, open your Adobe Acrobat Reader program, click the toolbar on >File
> Open, and browse to find where you saved the file you downloaded from us.
Click on it, that's all you need to do.
If you do not have the Adobe PDF reader,
to receive a free download of the reader, click --->
Most Common PDF Problem -- an old version of the Reader is on your computer.
If you do not have one of the three most recent versions of the Adobe Acrobat Reader,
you need to delete your version and then download the current version at the URL
link above. If you don't delete the old version, you could experience problems.
Complete instructions on uninstalling an old version and then installing the
current version of Adobe Reader
Q. Do your ebook and forms work on both Mac's and pc's?
A . Yes, all of our LawyerTrialForms™ products are in Portable Document Format (PDF).
Q. Can I print the ebook and forms I just purchased?
A. Yes, we have no printing restrictions built into our ebook and forms files. Print it out for your own use. But respect
our copyright, and do not
distribute the ebook and forms to others.
Q. Can I make a Word copy of the PDF I receive?
A. Yes, we have no copying restrictions built into our eBooks and forms. Use the forms and text to your best advantage in the efficient practice of law. Cut
and paste into briefs and office forms to your heart's content.
We do more than most book publishers: we specifically provide more
than copy and paste ability. We want you to be able to delegate many
tasks. Notice that we give you a Limited License (read
the full Limited License) that encourages efficient law officer
operation. The product you purchased from us in electronic form not only may be used on
the home, laptop
or other secondary computer of the "principal user" of "This Document",
but also on the
computers of the secretary and of the legal assistant of the principal user. "Making Good Lawyers Better" -- that's our
mission statement.
Many programs allow you to convert a PDF into MS Word.
Recent full versions of Adobe Acrobat allow you to "Save As" a MS Word document,
so you have a complete copy in Word (except for graphics). MS Word itself,
in recent versions, has a File>Open in PDF option which converts a PDF into Word
(except for graphics). If you file documents in one of the many courts that
require you to file everything in PDF, you almost certainly have a conversion
program in your computer that can convert items to and from PDF and Word.
Q. Can I use the Select Tool in my Adobe Reader to copy parts of the ebook
and forms
and paste it into my WordPerfect (or other word processor) page?
A. Yes, we have no copying restrictions built into our eBooks and forms.
Q. How do I use the Adobe Acrobat Reader to select text and copy it to my
word processor document I am writing?
A. Choose the Text Select Tool on the Reader's tool bar, and do one of the following:
To select a line of text, select the first letter of the sentence or
phrase and drag to the last letter.
To select all the text on a page, click the right mouse button and choose Select
All.
Once the text is selected, click the right mouse button and choose Copy.
Open another application, such as Word or WordPerfect. Use
the right mouse button to
Paste the copied text into your application.
Note: To select text on more than one page of
a multi-page Acrobat® document, you must have set the Adobe Acrobat Reader for the page layout
viewing to
be either
Continuous or Continuous - Facing!
To set the page layout, click in the menu
bar for the reader on View >Page Layout and set the page layout view to either Continuous or
Continuous - Facing. (In some configurations of the Reader,
alternatively you can click a Continuous or Continuous-Facing button in the
status bar at the bottom of the window.)
Q. What is your guarantee?
A. The best! Read "The
Best Guarantee in the Law Forms Business."
Q. Where is LawyerTrialForms™ physically located?
A. LawyerTrialForms, 8063 S. Michele Ln., Tempe, AZ 85284
Q. My question is not covered
here. Where do I get more help with my question or make a request.
A. Contact us by using our contact
form. We do not offer phone support or take phone calls. The most efficient and
fastest way to reach us is by our contact form. We usually respond the same or
next day if you contact us during our normal business hours.
Click
here for our contact form, to send your question or request to us.
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