Read these questions and answers
before using the "Contact Us" button at the
bottom of the page.
only check our email twice a business day.
Best route to quick service --- the following Q & A probably will answer your
question in the next few minutes. The first three
Q&A below are what you should read if you are in a rush!
Q. How do I receive the eBook or legal form if I purchase it?
A. When you purchase, as soon as the PayPal computers process the credit card number as
valid, the order page you are viewing automatically redirects into a page with a link which you click, to
immediately download the purchase into your computer as a PDF file.
Q. You did not send me the file yet!
A. See the first Q & A, above. Most likely, in the perhaps 10 to 60 seconds
before your credit card was approved, you decided to move on to work on
something else (or your computer otherwise left the purchase process page), before you were automatically
directed to the download link page. Your can use the contact form at the end of
this web page
to request your purchase be emailed to you the next business day, as a PDF attachment.
Q. I need the form in the next five minutes! I can't wait
for you to read my "contact form" the next business day. (OK, I read the above
two Q & A's. I understand that I
automatically get a link to download the form right at the end of the
purchase process -- unless I leave the purchase process before it was complete (thus,
before my browser automatically opens the new window with a link to download my form).
A. If you
are really rushed, order the form again, and this time wait - please wait -
until you are automatically directed to the download link to click. Then
use our contact form to tell us to refund the purchase price on your first
click-order. (Remember, we have a "no questions" 100% refund policy.) That way you'll get your copy of the form even before we
check our email!
Q. I'm having problems downloading the file.
A. Extremely unlikely, but here are two reported problems: (1) Twice in ten years we had occasions where a peculiar configuration of a
firm's network security system blocked downloads from the internet. If that happens, we can email the
eBook or form to you as
a PDF attachment. Use
our contact form to request that.
(2) Another unlikely event today: running Windows IME, without the May 2008 patch. IME is an
Input Method Editor used to input complex characters, such as Chinese. Until
May 2008, when Microsoft issued a patch to fix the problem, a user could not
download a PDF file if his/her computer was running Windows with IME enabled.
Q. How do I open and read the eBook or form I just purchased?
A. After you download it into your computer, click on it; that's all you need to
do. All our eBooks and forms are in PDF format. That means all you need to read them is
one of the latest three versions of Adobe
Acrobat Reader. (The Adobe Reader is free, and 99.9% of lawyers doing any litigation have
it already!) On most computers, all you do is click on the file
where you downloaded it in your computer. Adobe Acrobat Reader automatically opens the
eBook or form for
you. If the Reader does not open automatically, click to manually open your Adobe Acrobat Reader program, click the toolbar on >File
> Open, and browse to find where you saved the file you downloaded from us.
Click on it, that's all you need to do.
If you do not have the Adobe PDF reader,
to receive a free download of the reader, click --->
Most Common PDF Problem -- an old version of the Reader is on your computer.
If you do not have one of the three most recent versions of the Adobe Acrobat Reader,
you need to delete your version and then download the current version at the URL
link above. If you don't delete the old version, you could experience problems.
Complete instructions on uninstalling an old version and then installing the
current version of Adobe Reader
Q. Do your eBook and forms work on both Mac's and pc's?
A . Yes, all of our LawyerTrialForms™ products are in Portable Document Format (PDF).
Q. Can I print the eBook and forms I just purchased?
A. Yes, we have no printing restrictions built into our eBook and forms files. Print it out for your own use. But respect
our copyright, and do not
distribute the eBook and forms to others.
Q. Can I make a Word or WordPerfect copy of the PDF I receive?
A. Yes. Copy, cut
and paste into briefs and office forms to your heart's content. Notice that we give you a Limited License (read
the full Limited License) that encourages efficient law officer
operation. The product you purchased from us in electronic form not only may be used on
your office, and laptop
or other secondary computer,
but also on the
computers of the secretary and of the legal assistant of the principal user. "Making Good Lawyers Better" -- that's our
Many programs allow you to convert a PDF into MS Word.
Recent full versions of Adobe Acrobat allow you to "Save As" your PDF
as a MS Word document, so you have a complete copy in Word (except for
graphics). If you file documents in one of the many courts that
require you to file everything in PDF, you almost certainly have a conversion
program in your computer that can convert items to and from PDF and Word.
Better yet --- Later versions of Word™
allow you to open a PDF file directly into their word processor program.
Now what could be better than that for a busy lawyer!
If you do not have a later version of Word or WordPerfect, or
simply want to copy a portion of the PDF into your word processor --- we make
it easy for you by delivering an "unlocked" PDF. You can copy pages of the PDF and paste them into your word processor
-- in a number of ways. (Our
products are copyrighted, but your license allows you to copy it onto
the computers of yourself, plus your secretary and legal assistant.)
E.g., use the Select Tool of Adobe Reader to copy and paste.
Q. How do I use the Adobe Acrobat Reader to select some text and copy it to
word processor document?
A. Choose the Text Select Tool on the Reader's tool bar, and do one of the following:
To select a line of text, select the first letter of the sentence or
phrase and drag to the last letter.
To select all the text on a page, click the right mouse button and choose Select
Once the text is selected, click the right mouse button and choose Copy.
Note: To select text on more than one page of
a multi-page Acrobat® document, you must have set the Adobe Acrobat Reader for the page layout
Continuous or Continuous - Facing!
To set the page layout, click in the menu
bar for the reader on View >Page Layout and set the page layout view to either Continuous or
Continuous - Facing. (In some configurations of the Reader,
alternatively you can click a Continuous or Continuous-Facing button in the
status bar at the bottom of the window.)
Once you have selected the text and used "Copy,", then open another application, such as Word or WordPerfect. Use
the right mouse button to
Paste the copied text into your application.
Q. What is your guarantee?
A. The best! Read "The
Best Guarantee in the Law Forms Business." Money back without
questions in the 60 days after a purchase. Just ask by using the "contact
form" link at the bottom of this page.
Q. Where do I find all the legal stuff, like your Purchaser's Agreement,
Disclaimers, Warranties, Intellectual Property Claims, and Copyright
Q. Where is LawyerTrialForms™ physically located?
A. In sunny Arizona, at LawyerTrialForms, 8063 S. Michele Ln., Tempe, AZ 85284,
a suburb of Phoenix, the 5th largest city in the country, with direct air
connections to most of the states of the Union!
Q. My question is not covered here. Where do I make any request.
A. Contact us by using our contact form. We do not offer phone support or take
phone calls. The most efficient and fastest way to reach us is by our contact
form. We usually respond the same or next day if you contact us during our
normal business hours.
Click this button --->
To eliminate spam, evil robots, and automatic dialers, we do not
provide an email address. Use the contact form, please, which utilizes security
We take security, law enforcement, and evil robots seriously. We
may record backtracking information to determine if
your message actually originates from an IP address that matches services providers in
your area of service. We actively work with law enforcement.
Our disclaimers - Legal notices.